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If there is one criticism of the Tenant Sevices Authority’s (TSA) new framework document that I have; it is that it doesn’t define co-regulation simply enough.  The June discussion document was better. At our recent action learning events, we have been asked to define co-regulation. The credit card size summary seems  to provide the TSA’s best shot at describing it simply, though the size of the print makes it virtually impossible to read!

It states:

We want to develop a new relationship between landlords and their regulator.

We want the main relationship being  between landlord and tenant – one

where tenants help shape, influence and monitor the service provided. This

is what we call co-regulation. This is  not a top-down way of regulating. In a

clear shift from regulation in the past, there will be less red tape and a clear

focus on deregulation and reducing  burdens where appropriate. In return,

landlords will be expected to make  themselves more accountable and to

work more closely with their tenants.

So what does this mean for housing organisations? At our recent action learning events it was clear that some in the sector still don’t get it! They want to be told what to do to meet the standards. The framework does make it clear that the board will have to decide with tenants how best to meet the standards!

By 1st October 2010 your board will need to provide a baseline assessment of how it meets the standards. If you don’t know how you will consult with tenants then you will need to produce an action plan of how you will meet the standards. This means you will have to consult with tenants before hand to get tenants views of the board’s baseline assessment.

As I understand it if  the tenants you have consulted agree that the regulatory standards have been met and this process is externally validated - then the TSA will leave you alone and not burden you with unnecessary red tape. Boards will need to decide how to make their consultation process effective and how to make information accessible.

We have developed co regulatory framework models to help board and tenants understand what is required.  We can help your organisation action plan for the governance and service changes required. This could be carried out at an away day or board and tenants training event.

Go to www.boardagency.org.uk for more information or contact:  enquiries@boardagency.org.uk