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The amount of talent already on the payroll of organisations almost always exceeds the amount that is deployed.
Much of my work recently has been to do with drilling down to find how existing people in organisations can do things differently, think differently or behave differently. In other words how do we get more value from colleagues and staff without necessarily asking people to work longer or harder? The results are extraordinary.
Working in the drinks industry, Managing Director Dave was simply not doing the job. He is unpredictable, turns up late for internal meetings, hates reviewing the operating statements and dislikes managing people. Dave is absolutely brilliant at sales and contemporary marketing. His Operating Director Sophie is quiet. She is methodical, hardworking and enormously respected by everyone in the business for what she does.
The outcome of Boards facilitated appraisals was profound but suffice to say that Dave is being redeployed into the area he loves. Sophie is now chairing all senior meetings with tremendous success and all these changes and others have been fed back to the workforce together with a revised Bull’s Eye.
When the top people really do believe that they serve the business, then anything is possible.
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